The TSI World Bracknell Bees have been working behind the scenes on many things since the enforced early ending of the 2019/20 NIHL National Season including refunds for season ticket holders.
We are aware that season ticket holders all missed out on the last game of their package for the season just gone and with that in mind we propose to offer all season ticket holders a voucher equivalent in value to the lost game from the season ticket package. The voucher can be spent on anything we sell.
As a club, all our of supporters are valuable to us and we appreciate everybody who buys a ticket whether a game ticket or a season ticket. Those that bought game tickets in advance for the Bison game last Sunday can claim their refund through JNL as announced at the weekend but we wanted to ensure season ticket holders were not left out.
The Bees also appreciate the number of supporters on our social media who have indicated that they will support the club by not claiming a refund on season tickets. The response of our walk-up and season ticket holders to these unprecedented times has been amazing, and also the patience shown by the Bison fans who waited patiently while we liaised with JNL to make arrangements to cater for pre-bought tickets for last Sunday’s game.
Under the current Coronavirus restrictions we ask that you please remain patient. The rink is closed so processing game day ticket refunds may now take longer than anticipated and we cannot arrange a meeting point to hand out vouchers to season ticket holders but we will do our very best to get all refunds and exchanges sorted out in as quick a time frame as possible.
Whilst 19/20 may have been curtailed prematurely we, at this stage, believe that the 20/21 season will run as scheduled. Certainly no direction has come from the UK Government nor EIHA that any cancellations should be made for events that far ahead so we are expecting to run a full 20/21 season. The “Beelieve” deal for 20/21 season tickets remains open until 31st March 2020 for supporters wishing to secure their seat and BEE THERE next season.
Click here to get details on the “Beelieve” deal